We are using security measures and encryption systems, to make sure interaction with our website is smooth and safe. All transactions are performed under secured protocols, using the username and password chosen and guarded by you to prevent someone else trading in your name.
You must not share the password with anyone and remember that Directional Solutions’s personnel will never ask you for the password. If this happens and someone claims to be working for Directional Solutions, make sure you don’t provide them with any information and notify our customer service immediately. Pick a password that is hard to intercept and change it every couple of months. Remember to log out as soon as you stop trading with Directional Solutions, whenever you leave the computer and after every session.
The first step to start trading is to open an account which requires you to enter some personal data such as your first and last name, email and phone number. In order to have unrestricted access to the trading account and be able to trade with ease, these documents and information may be required:the copies of ID, passport and photograph. Additional details, as well as proof of identity may also be required of you. Directional Solutions will maintain the privacy of all your personal data we collect, including age, occupation or marital status. In some jurisdiction you may also need to submit financial information, investment experience and risk tolerance, all as may be required under law.
There is no obligation on your part to submit the information, but if you don’t, you won’t be able to open the account and trade online. Additionally, it is important to keep us informed about your personal data as soon as something important changes, so your profile will always be up to date, and as required under any law.